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Terms & Conditions

By accessing and using our platform, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding. These Terms are a contract between Deluxino Bingo and you, governing your use of our services.

Eligibility Requirements

You must be at least 18 years old to create an account with us. We reserve the right to request proof of age from any user we suspect of being under 18. If you are unable to provide satisfactory proof of age, we may suspend or close your account without notice.

Minimum Age Requirements

As mentioned above, our minimum age requirement is 18 years old. This applies to all users worldwide and cannot be circumvented by proxy accounts or other means.

We do not accept registrations from the following countries:

  • United States
  • Italy
  • France
  • Spain
  • Denmark
  • Australia
  • Sweden
  • Turkey
  • Cuba
  • Bulgaria
  • Indonesia
  • Gibraltar
  • Afghanistan and any other country where our services are prohibited.

If you attempt to register or access our platform from a restricted territory, we may block your IP address without notice.

Account Registration Rules

To create an account with us, please follow these steps:

  1. Click on the registration link.
  2. Fill out the online form accurately and completely.
  3. Verify your email address by clicking on the confirmation link sent to you.
  4. Log in using your new credentials.

Please ensure that all information provided is true and accurate. We reserve the right to request verification of any details at any time, without notice.

We operate a one-account-per-user policy. This means:

  • You may not have multiple accounts for personal use.
  • If you open multiple accounts using different names or pseudonyms, we will consider this multi-accounting and may suspend or close all related accounts without notice.
  • If you share your account with others or allow them to access it through any means, we reserve the right to cancel your account.

Identity Verification and KYC

To ensure compliance with our licensing requirements, we must verify your identity. This includes:

  1. Checking government-issued identification documents.
  2. Verifying proof of address.
  3. Conducting periodic reviews of your gaming activity.

Please note that failing to comply with these verification processes may lead to suspension or closure of your account without notice.

Bonus and Promotion Rules

We reserve the right to offer various bonuses, promotions, and rewards at our discretion. Please read each specific promotion's terms before claiming any bonus.

  • Bonus eligibility is subject to change.
  • Bonuses are only valid for new players who register with us using a unique promotional code, if applicable.
  • We may void or cancel any bonus if it has not been claimed within the specified time frame or if we suspect that you have used our services in an unfair manner.

Wagering and Gameplay Conditions

By playing games on our platform, you agree to comply with all relevant wagering conditions. These include:

  • Minimum bets, if applicable.
  • Maximum wins, if applicable.
  • Return-to-player percentage.
  • Game-specific rules, including but not limited to payout multipliers.

If you attempt to exploit or circumvent these restrictions, we may block your account and void any winnings.

Account Security Responsibilities

You are responsible for maintaining the security of your login credentials. We will never ask you to share your password with us directly through our website.

  • You should always log out when finished playing.
  • Use a unique strong password that is not easily guessable.
  • Monitor your account activity regularly for suspicious transactions and report them promptly if you suspect fraud.

Deposits and Withdrawals

We support various payment methods. Please refer to our dedicated Payment Terms page for more information on how deposits are processed and when withdrawals will be made available.

Verification Before Withdrawals

As an additional security measure, we may require verification of your identity or other details before processing a withdrawal. This includes:

  • Government-issued identification documents.
  • Proof of address.

Please note that failing to comply with these requirements within the specified time frame or at all will delay or void any pending withdrawals.

Processing and Review Procedures

We strive for fairness in our decision-making process when dealing with user issues, disputes, or suspected foul play. If we cancel a bonus, void winnings, suspend or close an account without notice, you agree that this is final.

Responsible Gambling Expectations

While gaming responsibly should be your top priority while playing on our platform, please remember:

  • Set limits and track your spending carefully.
  • Use the reality checks feature if needed to monitor your gambling activity.
  • Consider self-exclusion or restricting access to certain games.
  • Stay in control by logging out regularly.

We encourage responsible behavior. If we identify a pattern of high-risk play or suspect reckless behavior, we reserve the right to suspend or close your account without notice and report our findings to relevant authorities if necessary.

Self-Exclusion and Account Restrictions

You may choose to self-exclude from accessing certain features on our platform by requesting self-exclusion through your personal profile or by contacting our support team. We will honor this request for the specified period, which you can extend at any time.

If we reasonably believe that you have sought to circumvent our self-exclusion system, we reserve the right to cancel and void your account immediately without notice.

Game Fairness and RNG Systems

We utilize reputable third-party suppliers for all our games. These are designed with Random Number Generators to ensure a fair distribution of winning outcomes across each game's cycle. We cannot guarantee or promise any specific outcome in our games, as these are subject to external factors beyond our control.

Technical Interruptions or Voided Gameplay

If unforeseen technical issues arise during gameplay, we may void any bets or winnings that were affected and temporarily suspend the game until further notice. If this happens:

  • The specific circumstances will be thoroughly investigated.
  • We may offer an alternative solution where possible, including but not limited to crediting your account with a bonus amount as determined by our terms at the time of the incident.
  • You acknowledge that we have full discretion in handling any related matter and agree not to dispute this.

Suspension or Closure of Accounts

We reserve the right to suspend or close an account:

  1. If you are under 18.
  2. If your identity verification is incomplete, inaccurate, or outdated upon our request.
  3. Upon suspicion of multi-accounting, including operating multiple accounts for personal gain.
  4. If we detect gaming patterns that could be indicative of rigging or cheating the system in accordance with fair-play terms.

Intellectual Property and Platform Ownership

All intellectual property rights in all content and materials contained on our website, including but not limited to text, images, sounds, and software downloads, are owned by us. You agree:

  • Not to modify, distribute or reproduce any materials without permission from our relevant departments.
  • Not to interfere with the proper working of this site.

Limitation of Liability

We will never be liable for loss, damage or expense arising out of your use of our services that was not reasonably foreseeable. You agree to release us and hold us harmless in relation to:

  1. Any indirect losses you may incur, including but not limited to emotional distress.
  2. Any consequential damages or other direct financial costs.

Modification of Terms

These Terms are subject to change at any time without prior notice, including but not limited to updates regarding promotional offers and bonuses.

Contact or Support Guidance

You can contact our customer support team through one of the following channels:

  1. Telephone number listed on our website.
  2. Web-form email submission system located in your account profile section.
  3. Our public message board, subject to applicable posting rules.
  • Your contact with us does not imply any binding agreement to resolve disputes outside these Terms.

Applicable Licensing or Regulatory Oversight

We are subject to the regulatory oversight of our jurisdiction and relevant gaming authorities, which may modify some terms at their discretion.